Certificate III Business Frontline Management - BSB30504

Code and title of qualifications
BSB30504 - Certificate III Business – Frontline Management

Certificate III Business – Frontline Management.
Requiring 6 units for the qualification, consisting of 4 specialist units and 2 extra units from the list below.

Units of Competency
Competency is required in all 4 of the following specialist units:

2 must be Frontline Management units (one must be BSBFLM in unit code and BSBCMN311A).

Core Units
BSBFLM 303B Contribute to effective workplace relationships
BSBFLM 305B Support operational plan
BSBFLM 312A Contribute to team effectiveness
BSBCMN 302A Organise personal work priorities and development
BSBCMN 311A Maintain workplace safety

Elective Units
Select 2 units for the following list (one must be BSBFLM unit code):

BSBFLM 306B Provide workplace information and resourcing plans
BSBFLM 309B Support continuous improvement systems and processes
BSBFLM 311B Support a workplace learning environment
BSBCMN 310A Deliver and monitor service to customers
BSBCMN 312A Support innovation and change
BSBCMN 419A Manage projects
BSBCMN416A Identify risk and apply risk management processes
BSBEBUS 403A Communicate electronically
BSBEBUS409A Lead and facilitate e-staff

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