BSB40207- Certificate IV in Business

This qualification reflects the role of individuals who use well-developed skills and a broad knowledge base in a wide variety of contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

Administrator
Project Officer

Prerequisite requirements
There are no prerequisite requirements for individual units of competency.

Pathways into the qualification
Preferred pathways for candidates considering this qualification include:

after achieving the BSB30107 Certificate III in Business or other relevant qualification/s

providing evidence of competency in the majority of units required for the BSB30107 Certificate III in Business or other relevant qualification/s

with some vocational experience assisting in a range of environments providing administrative or operational support to individuals and/or teams but without a formal business qualification

Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:

Accounts Clerk
Customer Service Advisor
Clerk
E-business Practitioner
Legal Receptionist
Medical Receptionist
Office Administration Assistant
Student Services Officer
Word Processing Operator

This breadth of expertise would equate to the competencies required to undertake this qualification.

Pathways from the qualification
After achieving the BSB40207 Certificate IV in Business, candidates may undertake a range of Diploma level qualifications within the BSB07 Business Services Training Package, or other Training Packages.

Licensing, Legislative, Regulatory or Certification Considerations
There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.

Employability Skills

The following table contains a summary of the employability skills for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that may vary depending on the packaging options. This table is a summary of employability skills that are typical of this qualification and should not be interpreted as definitive.

Communication	Communicating with business contacts and team members to promote products and services, give and receive feedback, and negotiate effectively to address conflicts Reading, interpreting, writing and presenting reports
Teamwork	Supporting team members in developing skills and knowledge relating to products and services Working within own role to support team activities
Problem solving	Finding, analysing and interpreting data which may be incomplete or have discrepancies Making decisions to complete tasks in a time efficient manner
Initiative and enterprise	Contributing to strategic direction of enterprise Identifying learning opportunities to improve work practices
Planning and organising	Organising information relating to products and/or services into databases Organising resources, equipment and time lines Planning for contingencies
Self management	Evaluating own performance and identifying areas for improvement Managing time to independently complete tasks
Learning	Participating in professional networks and associations to obtain and maintain knowledge and skills
Technology	Using business technology such as the internet and mobile phones to communicate with other people Using business technology to collect, analyse and provide information

Total number of units = 10
1 Core units
9 Elective units

At least 5 of the elective units must be selected from the elective units listed below. The other 4 elective units may be selected from the remaining elective units listed below, the BSB07 Business Services Training Package or any other currently endorsed national Training Package. If not listed below, 1 unit may be selected from either a Certificate III or Diploma qualification. Elective units must be relevant to the work outcome, local industry requirements and the qualification level. Units selected from other Training Packages must not duplicate units selected from or available within the BSB07 Business Services Training Package. Where the packaging of this qualification meets the rules of a specialist qualification at this level, then the specialist qualification and not the generic qualification must be awarded.