BSB50407- Diploma of Business Administration

This qualification reflects the role of individuals who possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of a team.

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

Administration Manager
General Office Manager
Office Manager

Prerequisite requirements

There are no prerequisite requirements for individual units of competency.

Pathways into the qualification

Preferred pathways for candidates considering this qualification include:

after achieving the BSB40507 Certificate IV in Business Administration or other relevant qualification/s

providing evidence of competency in the majority of units required for the BSB40507 Certificate IV in Business Administration or other relevant qualification/s

extensive vocational experience in a range of environments in senior support roles

Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:

Administration Officer
Accounts Supervisor
Executive Personal Assistant
Office Administrator
Project Assistant

This breadth of expertise would equate to the competencies required to undertake this qualification.

Pathways from the qualification
After achieving the BSB50407 Diploma of Business Administration, candidates may undertake the BSB60207 Advanced Diploma of Business or a range of other diploma qualifications.

Licensing, Legislative, Regulatory or Certification Considerations
There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.

The following table contains a summary of the employability skills for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that may vary depending on the packaging options. This table is a summary of employability skills that are typical of this qualification and should not be interpreted as definitive.

Communication	Managing organisational systems and processes to ensure usability and compliance by all staff Participating in complex interpersonal exchanges requiring excellent negotiation and writing skills Using effective interpersonal skills and relating to a wide range of internal and external clients
Teamwork	Delegating tasks as per job role responsibilities to appropriately skilled team members Working and consulting with others to develop systems and processes
Problem solving	Anticipating problems and preparing contingency plans Controlling budgets, reconciling figures, rectifying anomalies and applying estimating skills Researching and analysing data to prepare work plans and processes as required
Initiative and enterprise	Being creative and providing innovative solutions to complex issues Choosing appropriate systems to meet organisational needs Designing and developing documentation and related processes Responding to new and changing circumstances to ensure accurate and timely advice
Planning and organising	Allocating resources to ensure organisational requirements are met Collecting, collating and analysing information using appropriate workplace business systems Developing contingency plans and strategising to meet client needs Managing meetings and conferences effectively through excellent time management and organisational skills
Self management	following legislative and regulatory requirements to ensure the safety and security of organisational and employee information managing own time and priorities and dealing with contingencies meeting statutory requirements in respect to payroll and recruitment practices taking responsibility as required by work role and ensuring all organisational polices and procedures are followed
Learning	Planning training needs, and monitoring and evaluating training and induction programmes
Technology	Using complex functions of computer software to design and develop templates, standard documentation and user manuals Using electronic communication devices and processes i.e. computers, internet, intranet, email to produce written correspondence and reports Using technology to manage organisational information

Total number of units = 8
5 Administation units
3 Elective units

The 3 elective units may be selected from the elective units listed below, the BSB07 Business Services Training Package or any other currently endorsed national Training Package. If not listed below, 1 unit may be selected from either a Certificate IV or Advanced Diploma qualification. Elective units must be relevant to the work outcome, local industry requirements and the qualification level. Units selected from other Training Packages must not duplicate units selected from or available within the BSB07 Business Services Training Package.