We all know that when you run your own business, you don't just work 9 to 5, Monday to Friday. It is for this reason that when you become a Business First member you will have access 24 hours a day, 7 days a week, to a comprehensive online library of business tools and templates. If you have any workplace problem, help is only a click away.

The online tools and templates available to all Business First members cover the following topics:

Recruitment and Employment
• Application for Employment
• Build a Position Description / Profile
• Position Profile
• Typical Position Description Checklist
• Drafting Advertisements
• Exit Interview Survey
• Guidelines for Conducting Interviews
• Interview Questionnaire
• Induction Checklist
• Supervisors' and Managers' checklist for new staff
• Letter Advising Job Application was Successful
• Letter of Appreciation
• Letter Rejecting Job Application
• Complement Letter from Employer to Employee
• Notice of Business Meeting
• Reference Check Form
• Reference – Favourable
• Reference – Neutral
• Request to Attend Job Interview
• Scheduled Meeting
• Statement of Employment
• Time Management Questionnaire
• Redundancy Letter
• Acceptance of Resignation
• Claim for Kilometre Allowance
• Claim for Overtime
• Leave Application

Policies and Procedures
• Alcohol, Smoking and Drugs in the Workplace Policy
• Chemical Substances Policy
• Dangerous Goods Handling Policy
• Equal Employment Opportunity Policy
• First Aid Policy
• Manual Handling Policies and Procedures
• Safe Manual Handling Checklist
• Occupational Health and Safety Policy
• Rehabilitation Policy
• Safety in Workshops Policy
• Staff Development Policy
• Grievances, Harassment and Discrimination Policy
• Hazardous Substances Policies and Procedures

Performance Management
• 360 Degree Management Skill Set Assessment
• Employee Formal Warning Discipline Notice
• Employee 2nd Formal Warning Discipline Notice
• Performance Appraisal Form
• Performance Management Questions and Answers
• Staff Probation Report Form

Workplace Health and Safety
• Appointment of Designated First Aid Officer
• First Aid and Medical Emergency Procedure
• First Aid Checklist
• First Aid Register
• Medical Disclosure Form
• Occupational Health and Safety Workplace Inspection Checklist
• Occupational Health and Safety Resolution Procedure
• Occupational Health and Safety Information for Employees
• Safe Manual Handling Checklist
• Rehabilitation Evaluation Form
• Requisition for Compensation
• Return to Work Plan
• Risk Assessment
• Letter to Doctor
• Suitable Duties Program
• Work Capabilities Form
• Workplace Health and Safety Employee Training

Dismissals and Grievances
• Harassment and Discrimination Checklist
• Employee Termination, Dismissal and Grievances
• Letter to Request Employee Attends Disciplinary Hearing
• Letter to Employee Sent After Disciplinary or Dismissal Hearing
• Notice of Appeal Hearing
• Results of Appeal Hearing
• Notice of Dismissal Termination Letter