MCO | Managed Corporate Outcomes | Brisbane

Welcome to the exclusive area for the Business First Protection Package members

Below you will find the online database of all the employment and workplace management tools, as well as access to the latest advice on Federal and State awards.

If you have any other problems, please call the Human Resource Hotline and Advisory Service (a professional telephone advisory service on all workplace and employment issues, available during business hours from Monday to Friday) on 1300 552 435.

Award Service

Click here for access to the latest advice on Federal and State awards covering your employees.


		Recruitment and Employment (pdf downloads) • Application for Employment • Build a Position Description / Profile • Position Profile • Typical Position Description Checklist • Drafting Advertisements • Exit Interview Survey • Guidelines for Conducting Interviews • Interview Questionnaire • Induction Checklist • Supervisors' and Managers' Checklist for New Staff • Letter Advising Job Application was Successful • Letter of Appreciation • Letter Rejecting Job Application • Compliment Letter Form Employer to Employee • Notice of Business Meeting • Reference Check Form • Reference – Favourable • Reference – Neutral • Request to Attend Job Interview • Scheduled Meeting • Statement of Employment • Time Management Questionnaire • Redundancy Letter • Acceptance of Resignation • Claim for Kilometre Allowance • Claim for Overtime • Leave Application

Grievances (pdf downloads)

• Harassment and Discrimination Checklist
• Employee termination, Dismissal and Grievances
• Letter to Request Employee Attends Disciplinary Hearing
• Letter to Employee Sent After Disciplinary or Dismissal Hearing
• Notice of Dismissal Termination Letter
• Notice of Appeal Hearing
• Results of Appeal Hearing

Performance Management (pdf downloads)

• 360 Degree Management Skill Set Assessment
• Employee Formal Warning Discipline Notice
• Employee 2nd Formal Warning Discipline Notice
• Performance Appraisal Form
• Performance Management Questions and Answers
• Staff Probation Report Form

Policies and Procedures (pdf downloads)

• Alcohol, Smoking and Drugs in the Workplace Policy
• Chemical Substances Policy
• Dangerous Goods Handling Policy
• Equal Employment Opportunity Policy
• First Aid Policy
• Manual Handling Policies and Procedures
• Safe Manual Handling Checklist
• Occupational Health and Safety Policy
• Rehabilitation Policy
• Safety in Workshops Policy
• Staff Development Policy
• Grievances, Harassment and Discrimination Policy
• Hazardous Substances Policies and Procedures

Workplace Health & Safety (pdf downloads)

• Appointment of Designated First Aid Officer
• First Aid and Medical Emergency Procedure
• First Aid Checklist
• First Aid Register
• Medical Disclosure Form
• Occupational Health and Safety Workplace Inspection Checklist
• Occupational Health and Safety Resolution Procedure
• Occupational Health and Safety Information for Employees
• Safe Manual Handling Checklist
• Rehabilitation Evaluation Form
• Requisition for Compensation
• Return to Work Plan
• Risk Assessment
• Letter to Doctor
• Suitable Duties Program
• Work Capabilities Form
• Workplace Health and Safety Employee Training