Diploma of Business – Frontline Management

Code and title of qualifications
Diploma of Business – Frontline Management

Diploma of Business – Frontline Management
Requiring 11 units for the qualification, consisting of 8 specialist units and 3 extra units fro the list below.

Units of Competency
Select 8 units from the specialist list, of which one must be BSBGMT505A – Ensure a Safe Workplace.

Specialist Units
BSBFLM 501B Manage personal work priorities & professional development
BSBFLM 503B Manage effective workplace relationships
BSBFLM 505B Manage Operational Plan
BSBFLM 506B Manage workplace information systems
BSBFLM 507B Manage quality customer service
BSBFLM 509B Facilitate continuous improvement
BSBFLM 510B Facilitate and capitalize on change and innovation
BSBFLM 511B Develop a workplace learning environment
BSBFLM 512A Ensure team effectiveness
BSBMGT 505A Ensure a safe workplace

Elective Units
Select 3 units from the following list (which may include one or both of the units not yet chosen from the specialist group of units above)
BSBFLM 513A Manage budgets and financial plans within the work team
BSBFLM 514A Manage People
BSBMGT 507A Manage Environmental Performance
BSBCMN419A Manage Projects
BSBCMN416A Identify risk and apply risk management processes

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