Please Select Advanced Diploma of Business Advanced Diploma of Management (Human Resources) Advanced Diploma of Management Advanced Diploma of Marketing Diploma of Accounting Diploma of Business Diploma of Business Administration Diploma of Customer Contact Diploma of Human Resource Management Diploma of Management Diploma of Marketing Diploma of Occupational Health and Safety Diploma of Project Management Certificate IV in Business Administration Certificate IV in Business Certificate IV in Business Sales Certificate IV in Competitive Manufacturing Certificate IV in Customer Contact Certificate IV in Financial Services (Accounting) Certificate IV in Financial Services (Bookkeeping) Certificate IV in Frontline Management Certificate IV in Human Resources Certificate IV in Marketing Certificate IV in Occupational Health and Safety Certificate IV in Project Management Certificate IV in Record Keeping Certificate IV in Retail Management Certificate IV in Small Business Management Certificate IV in Training and Assessment Certificate III in Business Certificate III in Business Administration Certificate III in Customer Contact Certificate III in Financial Services (Accounts Clerical) Certificate III in Frontline Management Certificate III in Retail Certificate II in Business Certificate II in Customer Contact Certificate II in Financial Services Certificate II in Retail

About MCO

Meet the Trainers

MCO Founder and Director - Melinda Symon

Melinda Symon is MCO's founder and is a Director of MCO and the Gympie Conference Centre. Melinda formed Managed Corporate Outcomes Pty Ltd (MCO) in April 2003 to provide management consulting, human resources and training services to all industries.

Melinda's career began in the Defence Forces in the clerical and administrative section. Since leaving the Defence Force, Melinda has pursued a career in human resources management.

Melinda held various management positions prior to forming MCO, and has gained a wealth of knowledge and experience throughout her working life. She has extensive experience in career management, organisational development, strategic planning, business development and project management.

Melinda's experience also includes managing numerous federal and state government contracts for commercial and non-profit organisations. Melinda has also acted as a consultant to local businesses, and has assisted with government funding and business development of awarded contracts.

Rosina Aston - Business Facilitator

Rosina Aston has extensive experience as a trainer/facilitator, delivering a range of programs to diverse client groups such as long term unemployed through to senior executives. Throughout her career, Rosina has worked in senior sales/marketing and management positions. Rosina owned her own recruitment agency for seven years, providing recruitment and training services.

Experience

• Office administration and organisational skills
  
• Excellent computer and admininistration management skills
  
• Excellent telephone manner and interpersonal skills
  
• Strong sales and marketing experience
  
• Business development skills
  
• Team player with ability to work closely with other departments
  
• Interviewing, recruitment and selection processes
  
• Design, deliver and assess effective training programmes
  

Grahame Lowe - Business/Retail Facilitator

Grahame Lowe has extensive experience training diverse groups at both an individual and corporate level. His experience has been developed in areas of curriculum development, assessment writing and delivery of a wide range of disciplines.

Experience

• Certificate II to Advanced Diploma (Level 6)
  
• General business studies
  
• Human resources management
  
• Marketing
  
• Occupational Health and Safety
  
• Project management
  
• Retail management
  
• Business administration
  
• Business management
  
• Business sales

Skills and abilities

• Teaching
  
• Workplace training
  
• Commercial sales and marketing
  
• Retail management and sales
  
• Business management
  
• Project management
  
• Records management
  
• Horticulture
  
• Public relations

Angela Edmonds - Business/Retail Facilitator

Angela Edmonds has extensive experience in retail, strategic management, human resources, marketing media and promotions. This experience, collected both in Australia and in Europe, provides her with a wealth of knowledge from a wide range of countries. She has won several awards for her training and management skills.

Experience

• Large site shopping centre management skills
• Multi site retail and training
• Marketing, media and promotions
• Business networking and PR
• Events management coordination
• Strategic management
• Human resource support and development
• Excellent communication skills
• Extensive knowledge of performance management
• Interviewing, recruitment and selection processes
  

Karen Bower - Finance Facilitator

Karen Bower has extensive experience in finance and accounting practices. Karen has worked for 30 years in senior administration roles.

Experience

• Successful book-keeping business for 3 years
• Office administration and organisational skills
• Excellent telephone and interpersonal skills
• Experience dealing with diverse groups at all levels ensuring a successful outcome to their training in the financial services industry